January 31, 2013   Home Care

Troubleshooting A RAE Systems Portable Gas Detector

Anyone who is anyone in the environmental monitoring industry will know that the portable gas detectors manufactured by RAE Systems are said to be some of the best in the world. whilst these detectors are extremely useful, however, this does not exempt them from experiencing the occasional issue that may require further attention. Fortunately, it is relatively simple to conduct your own troubleshooting for some of the more minor issues.gas detector system

Problem #1: You cannot turn on the detector after charging the battery

Really, there are only two issues that could have led to this problem developing, and they include:

  • The battery was not charged properly and has actually discharged
  • The battery is defective

To troubleshoot this problem, you should try to charge the battery again. If the detector is still experiencing the same problem, you should try to replace the battery and see whether this makes a difference.

Problem #2: The readings are abnormally high

There is probably no reason to alarm if your portable gas detector is showing abnormally high readings, as it could be caused by a number of issues:

  • The filter or sensor module has become dirty
  • There is excessive moisture and water condensation
  • The detector has been incorrectly calibrated

To troubleshoot this problem, you should first try to replace the filter and then try blow-drying the sensor module. If your device was experiencing either of the first two problems, this should have rectified it. If not, try to calibrate the device and see if there is a difference.

Problem #3: The screen is displaying a “lamp” message during operation

If you notice that your detector has begun displaying a “lamp” message whilst you are using it, this could be caused by:

  • A short in the lamp drive circuit
  • A weak or defective PID lamp

To troubleshoot this problem, you should first try to turn the unit off and back on; occasionally, the detector will experience an issue starting up that can cause the lamp to be incorrectly connected. If there is no change, you should replace the UV lamp.

If your portable gas detector system is experiencing a problem that has not been outlined above or you have been unable to rectify the issue using the above methods, you should contact the RAE Systems technical support team or the manufacturer whom you purchased the device from. Your detector may be in need of a more serious repair, so you should avoid tinkering around with it at all costs (otherwise you risk further damage).


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